Staybridge Suites Plano - Richardson Area, An Ihg Hotel, Plano

My stay at the hotel was delightful! The rooms were nice, spacious, and had everything we needed, making our stay comfortable and convenient. The service was very friendly, with a charming atmosphere overall. The location was central to many restaurants and stores, offering easy access. The dining experience was good with a variety of hot and cold items. The facilities were well-maintained, enhancing our overall experience.

My stay at this hotel was a mix of positives and negatives. The rooms were very comfortable and quiet, offering a relaxing environment. However, there was some noise from the freeway, affecting the overall experience. The service was mostly friendly and helpful, but there was one instance of rudeness that stood out. The location was convenient for accessing amenities but had its drawbacks related to noise levels and rigid schedules. The dining options were lacking, especially considering the price paid for the stay. Despite these issues, I found the facilities to be adequate for my needs during the visit.

The hotel had a broken pull-out sofa bed in the room, but overall, it was a beautiful and comfortable stay. The new building was very clean, and I loved the towel swans in the room and crabs in the pool area. The room was fully stocked with everything you need, making it a cozy experience.